Our Story


coServe Solutions was founded by people who have strong domain Functional and Technical expertise. With a combined experience of more than 120 person years of experience in Baan ERP development and implementation, coServe today is highly trusted by its customers around the world.

 

The company’s headquarters is in The Netherlands and has a Solution Delivery Center in Hyderabad, India.

 

The chief strength of coServe Solutions lies in its people. Most of the consultants and all the members of the Management Team worked previously in BaaN/Infor company. The consultants have acquired good domain knowledge from their previous employment which coupled with their BaaN ERP made most of the consultants most sought-after.

  • Consultants with rich industry experience in
    • Automotive Sector
    • Machine Tools
    • Textile and Garment
    • Food Processing
    • Consumer Appliances / FMCG
    • Import / Export Business
    • Trading
    • Retail Industry Stores Management
    • Paper Industry
    • Hospital Management
    • Pharmaceutical Industry
    • Flower Delivery
    • Online Services
    • Infrastructure Development
  • coServing with your Enterprise IT – Team
    • Delivering cost effective and time bound solutions
    • Allows Customers to focus on their core business
    • coServe as a Trusted Partner for Implementation /Support/ Migration / Upgrades
  • 120+ man-years of real industry / business knowledge in
    • Sales Process
      • Pre-Sales
      • Sales Orders & Contracts
      • Post Sale Follow-up
    • Production
      • Planning
      • Scheduling & Monitoring
      • Urgent / Priority rescheduling
    • Supply Chain Management – SCM (Procurement)
      • Vendor Registration
      • Vendor Rating
      • Requisition Management
      • Quotation Comparison
      • Purchase Orders & Contracts
    • Services
      • Customer Call Entry & Follow-up
      • Assign & Dispatch
      • Service Contracts & Warranties
      • Billing & Invoicing
    • Ware House Management– WHM
      • Inventory Management
      • Inventory Valuations
      • Receipts, Inspections, Issues & Rejections
      • Location, Consigned, Bonded
      • Material Transfers
    • FMS – Freight Management
      • Freight Delivery Schedule
      • Loading Factors
      • Lead / Delivery times

  • Enterprise Consulting: We offer services to Enterprises that would enable them to maximize their IT Systems and Solutions
    • Organization Process Review & Mapping
    • Business Process Gap analysis & Re-Engineering
    • Deliver Proven solutions
    • Organization and Change Implementation
    • Human Resource Strategies
    • Production Planning & Scheduling
    • Supply Chain Analysis
    • Benchmarking and Leading Practice Comparisons
    • ERP Support Services
  • Infor Consulting Services: Our Infor LN ERP Consultants provide in addition to the above services the following
    • On-Site/Off-Site Support
    • Migrtiaon from BaaN IV to InforLN10
    • Migration from earlier FP to current InforLN10
    • Integration with third party tools like RFID etc.,
    • Custom Development
    • Infor – ION integration services
  • Integration Services: Technological innovations help Enterprises expand their reach, especially through mobile, social media networking.
    • Mobile Application development
    • Integrating Sales / Service Portal to Mobile Services
    • Customer Surveys / Service Feedback postings through social media
    • Demographic based marketing through social media
  • Business Analytics: Optimal utilization of resources – time/material/man-power has a positive impact. coServe offers support through integration of reporting services like
    • Data Ware Housing Services
    • Cognos reporting tool
    • Microsoft SQL Server Reporting Services
  • Custom Development Services: Our experienced Team can develop Custom Applications to meet the client needs.We offer customized development services on
    • Microsoft SharePoint Services
    • Microsoft .NET Framework
    • PHP / Java
    • Android


coServe deploys its unique industry-standard compliant value delivery model coTrust™ to guarantee business benefit to its customers.
coTrust™ is built on the principles of:

  • Value Addition to customer continually which benefits both customer and coServe
  • Transparency fosters trust and is critical for successful implementation
  • People Centric model complements and adds value to people’s skills and enables people to make right decisions
  • Agile methodology with sprints and milestones gives better flexibility for enterprise solution implementation and rollout to dynamically adjust as per needs

At coServe, we believe that we are in the business of helping our customers make more money.

 

Quicker ROI: We follow agile implementation approach which helps our customers see the business benefits in ERP implementation early in the implementation process.

 

Extended ROI: We never force our customers to throw away the legacy software instead we seek ways of extending the usefulness of the software systems as much as possible by building integrations and extentions

 

Expertize: Our consultants have rich experience in implementing ERP in perhaps largest of the corporations across the globe. coServe offers that expertize to you while serving your business needs.

 

Cost optimization: We believe that cost savings as well as cost avoidance are very important in today’s business. Our consultants in coServe have the expertize to provide solutions that will help you defer costs in terms of new investments and save costs by improved implementation of business process. We automate as much as possible so that the system builds sustenance itself and the business leaders can focus on their strategy and operations

 

Resource Productivity: Do more with less or same, this is what coServe believes as the need of the hour for majority of enterprises. The continuous pursuit of excellence demands that the productivity of enterprise resources also continuously improve. Providing automation to small but routine manual operations is one example that can radically improve the human resource productivity. Consolidating information as portals and dashboard will provide better insight into bottlenecks giving rise to solutions. Web and mobile enabling of business process will provide extensibility to the business improving the responsiveness in the organization.