From Consulting to Implementation to Support – focused on process excellence

THE CHALLENGE

TThe client’s Finance Operations required an overhaul and modernization and technology enablement.

THE SOLUTION

coServe provided technical & business consulting as well as ERP LN implementation and support.

Provided on-site/off-shore technical and functional consultants.

Helped configuring Baan Financial Statements module.

Ensured all processes and all aspects “from hatchery to pond to plate” are monitored and traceable.

Implemented project management module (TP) for the construction division.

Continues to provide dedicated 8X5 (Saudi time-zone) help-desk support and 24X7 critical incident support to NPC users.

coServe finance consultants have the required knowledge on Baan IV c4 to support our users. Most of the issues were resolved as per service level agreements.

Alex Mathews IT Manager,
Khalid Ali Alturki,
Saudi Arabia.

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